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Ride1up Reviews

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Overall Rating

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7 Reviews
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About Ride1up

Ride1Up is a company that specializes in electric bikes. They offer a variety of models, each designed for different types of riding. For example, the Portola is a compact folding electric bike, while the Revv 1 is a powerful moped-style ebike. The Turris is an adventure touring-style ebike, and the Gravel Roadster v2 is a lightweight gravel electric bike. The Roadster v2 is an urban lightweight electric bike, and the 700 Series is a fully-loaded commuter ebike. The Cafe Cruiser is an upright casual electric cruiser bike. They also offer the Prodigy, which features a Brose mid-drive motor, and the Revv 1, a powerful moped-style ebike. In addition to their products, Ride1Up also provides after-purchase support to ensure that customers have the best experience with their ebikes. Their support team consists of knowledgeable experts with years of cycling industry experience. They are known for offering high-quality electric bikes with name-brand components at remarkably affordable prices.

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Ride1up Customer Reviews (7)

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Michelle Mortensen
Michelle Mortensen
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Feb 9, 2023
Agla Ellertsdóttir
Agla Ellertsdóttir
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Feb 8, 2023
Kathrin Beckenbauer
Kathrin Beckenbauer
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Feb 7, 2023
Murilo Ribeiro
Murilo Ribeiro
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Feb 5, 2023
Amanda Knight
Amanda Knight
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Feb 5, 2023
Mario Eggers
Mario Eggers
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Feb 4, 2023
Marco Eichmann
Marco Eichmann
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Feb 2, 2023

Ride1up Customer’s Q&A

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Ride1up Features and Benefits

Ride1Up offers a range of accessible, affordable, and aesthetic bike models. Their lineup includes urban and off-road e-bikes perfect for beginners, commuting, touring, and for when you just want to have a little fun.

Key features of Ride1Up:

  • Variety of Models: Ride1Up offers a variety of e-bike models, including the 500 Series, 700 Series, Core-5, Roadster v2, LMT’D, Prodigy, and more.
  • Moped-Style Electric Bike: The REVV 1 is a cross between an e-bike and an electric motorcycle.
  • Speed System: The REVV 1 is pre-programmed as a class 2 (pedelec) e-bike which enables speeds of up to 20 MPH on pedal assist and throttle.

Benefits of Ride1Up:

  • Cost-Effective: E-bikes are said to be cost-effective.
  • Environmentally Friendly: E-bikes are more than twenty times more efficient than electric cars when it comes to combating climate change.
  • Cover More Ground With Less Effort: E-bikes enable you to cover greater distances with less effort because of their batteries.
  • Improved Accessibility and Mobility: For those who find traditional bicycles challenging due to age, health conditions, or other limitations, e-bikes provide a valuable solution and opportunity.

About Ride1up.com Prices and Cost?

Ride1Up offers a range of electric bikes with prices varying from $795 to $2,695. The Roadster v2 is one of the most affordable models, priced at $795. The Portola and XRST Forest GreenIvory WhiteGraphite Gray Turris models are priced at $995 and $1,295 respectively. The Gravel Roadster v2 and Cafe Cruiser are available for $1,145 and $1,195 respectively. The 700 Series and LMT’D V2 models are priced at $1,495 and $1,595 respectively. The Rift model is available for $1,695. The Prodigy model is priced at $1,995, while the Prodigy v2 and Revv 1 models are available for $2,395. The most expensive model is the Belt CVT Chain Prodigy v2, priced at $2,695. It's important to note that these prices are subject to change and may vary based on the specific configuration chosen. Additionally, costs associated with maintenance and charging should also be considered when budgeting for an electric bike.

About Ride1up.com Payment Method?

Ride1Up.com offers several payment methods. Customers can use PayPal to split payments between multiple Visa/Mastercard gift cards or debit and credit cards. However, the payment processor on the website does not support splitting payments. To use this feature, customers need to add each card to their PayPal account before ordering. They can then split the payment in the PayPal popup window when checking out. Please note that only two payment methods are allowed, and some gift cards may not be accepted by PayPal.

In addition to PayPal, Ride1Up.com also offers payment options through Affirm. These options are subject to an eligibility check and are provided by Affirm's lending partners. Options depend on the purchase amount, and a down payment may be required. Monthly payments with Affirm are available on orders over $50.

Please note that all of this information is subject to change and it's always a good idea to check the latest information on the Ride1Up.com website.

Ride1up FAQs

FAQ

Ride1up Alternatives

Here are some alternatives to Ride1Up:

  1. Rad Power RadCity 5 Plus: Offers plenty of power, comes with lights, fenders, and a rear rack for your gear.
  2. Ride1Up Turris: Affordable ebike with few compromises.
  3. Aventon Aventure.2: Responsive, stable in all conditions, including snow, has both lights and turn signals.
  4. Charge Bikes City: Affordable ebike with a neat feature: Its handlebars can turn sideways.
  5. Juiced Ripracer: BMX-style fat tire bike delivers some great thrills on trails and dirt paths.
  6. Ride1Up Roadster v2: Lightweight ebike that delivers a zippy ride around town at a great price.
  7. RadPower RadRunner 3 Plus: Versatile ebike that can be configured with dozens of accessories.
  8. Zen Electric Bikes: Focuses on the production of electric bikes.
  9. Super73: Design, manufacture, and distribution of electric motorbikes.
  10. Econic One: Offers electric bikes with smart features.

These alternatives offer a variety of features and price points, so you can find the one that best fits your needs. Always refer to the most current information on each company's website.

FAQ

How To Open A Ride1up Account?

To open an account on Ride1Up, follow these steps:

  1. Visit the Ride1Up website.
  2. Look for the account creation process.
  3. The process is comprised of three sections:
    • Account Details: Fill out the required fields, then click "next". If you do not have a website, enter ride1up.com in the prompted field.
    • User Details: Create a user profile and unique password for your account, then click "next".
  4. After completing these steps, check your email. You will receive an email letting you know that "Your Ride1Up account is being reviewed." Please allow 24 hours for your account to be reviewed.

Remember, this process may vary slightly depending on whether you're signing up for a regular account or a special program like the Ride1Up UC Discount Program. Always refer to the specific instructions provided on the Ride1Up website.

If you're planning to make a purchase and want to use PayPal as your payment method, you can fill out your contact, billing, and shipping information, then click "Create Account & Continue". You will then be redirected to the Ride1Up checkout page.

Please note that these instructions are based on the information available as of now and may change in the future. Always refer to the most current information on the Ride1Up website.

FAQ

About Ride1up.com Popular Products and Services?

Ride1Up is a US-based brand known for its high-quality electric bikes. The company offers a range of urban and off-road e-bikes that are budget-friendly and high-performance. Some of the popular products include:

  • Portola: A compact folding electric bike.
  • Turris: A powerful adventure touring-style e-bike.
  • Roadster v2: An urban lightweight electric bike.
  • Gravel Roadster v2: A lightweight gravel electric bike.
  • 700 Series: A fully-loaded commuter e-bike.
  • Cafe Cruiser: An upright casual electric cruiser bike.
  • LMT’D V2: A new, powerful torque-sensing e-bike.
  • Rift: An all-terrain fat tire e-bike.
  • Prodigy: A Brose mid-drive motor e-bike available in two versions, Prodigy and Prodigy v2.
  • Revv 1: A powerful moped-style e-bike.
  • CF Racer1: An ultra-light carbon fiber e-bike.

Ride1Up also offers financing options for its customers. The company is proud to be a US company headquartered out of San Diego, CA and has been making e-bikes since 2018. The company's reputation is built on offering high-quality electric bikes with name-brand components at remarkably affordable prices. The quality is outstanding, and their customer service is second to none. The company also offers a 1-year warranty and accepts 30-day no-questions-asked returns. The price ranges between $995 and $2,695, which puts Ride1Up in the budget category for e-bikes. The company also offers promotions and discounts from time to time. For example, for a limited time, every purchase of the Prodigy v1 will come with a complementary second battery.

FAQ

What is Ride1up's return policy?

Ride1up offers a 30-day return policy, and customers can contact their support team if they are not satisfied with their bike. However, the bike must be kept assembled.
FAQ

How can I initiate a return?

Before returning any bike to their warehouse, customers should contact Ride1up's support team via their Contact Us page.
FAQ

Can I cancel my Ride1up order?

If customers want to cancel their order before it has shipped, they will be subject to a 3% payment processing charge, which is collected by the credit card companies.
FAQ

Can I return Ride1up's sale items?

All sales are final on Black Friday and Cyber Monday Specials, and Ride1up does not accept returns on any Black Friday or Cyber Monday purchases.
FAQ

How long do ebike batteries last?

The lifespan of an ebike battery will vary depending on factors such as battery size, accessories, and warranty periods. It will also depend on how often you ride, charging habits, and maintenance.
FAQ

Ride1up.com Return Policy?

Ride1Up has a 30-day return policy on their electric bikes with certain model exclusions. If you are not satisfied with the bike within 30 days, you can contact their support team and keep your bike assembled. If the return conditions are met, they will provide you the correct address for return. As long as the bike arrives back to them in the condition it was delivered to you in, you will receive a 100% refund. They only charge a restocking fee for orders that are cancelled or shipments returned that were never opened, assembled, and tested. From your refund, they will deduct the cost of cleaning and repairing any aspects of the bike that were damaged or left dirty by the buyer returning the bike. The buyer is responsible for the cost of return shipping. The bike must meet the following conditions to qualify for a return: The odometer must read less than twenty (20) miles and be free of any dirt, wear and tear, fragrances, or any other signs of use.

As for the shipping policy, Ride1Up offers free shipping within the contiguous United States. Shipping to Hawaii and Alaska starts at $600 per bike with some model exclusions. Shipping to Canada starts at $100 per bike with some model exclusions. They use the lowest rate ground shipping in the United States and typically cycle between FedEx, UPS, or LTL freight carriers depending on your specific region. Within 1-2 business day of placing your order, you will receive an automatic welcome email from Ride1Up containing helpful information pertaining to your order. Bikes are shipped “Signature Required” due to the high value of the item. Estimated shipping time can be from 1-6 business days depending on your specific region. At times, specific hubs or destinations may experience delays or alternate shipping companies may be selected for your shipment. LTL freight deliveries typically take up to 5-10 business days once your ebike leaves their warehouse, depending on your location and delivery appointment availability.

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